| Comments: | I flew from Bristol to Hamburg, a newly established service. The plane was almost empty, only 12 or so passengers and 50 or more seats available. The staff were very helpful, on my way back I had a question about airport security, namely the hand luggage rules (since there had recently been a bomb alert in England and security was tightened up). OLT staff offered to find information for me and did so. Seats were very comfortable leather ones, at the start of the flight little refreshing wipes were offered, the food was far more imaginative than on other airlines. My daughter was even offered a vegetarian alternative although we had not requested one and only remarked on her being vegetarian during the flight. At the end of the flight, the cabin attendant came round and offered everyone another biscuit. All flights were bang on time and overall I was very impressed with OLT. I can certainly recommend them highly. |