Date of Travel: Oct 2007 Flying from: Fuerteventura Airport Flying to: Bristol Airport Class: Charter/Package Recommended: No Submitted By: Mr Tall Comments: The 2 ancient B757's that we flew to/from Fuerteventura were really showing their age with very poor quality cabins that featured seats that have to be nearing the end of their useful life as they offered little/no support.
Date of Travel: Oct 2007 Flying from: Bristol Airport Flying to: Larnaca Airport Class: Charter/Package Recommended: Yes Submitted By: Mrs M Comments: We flew with First Choice and I can honestly say, they were polite, helpful and very friendly. The gentlemen next to me was taken ill 2 hours into our flight, which I must admit frightened me a little. The flight attendants were very quick to help once they were alerted. They were also very professional.
Date of Travel: Oct 2007 Flying from: Manchester Airport Flying to: Palma Mallorca Airport Class: Charter/Package Recommended: No Submitted By: Carolyn Comments: After arriving at Palma airport we waited for our luggage on carousel. Mine and about 20 other peoples were not there, some being whole families with no luggage. I know this was not First Choices fault, but the staff were not very helpful at all. We all had to hang around Palma airport for couple of hours before we were eventually told that it was all still in Manchester. First choice reps had to arrange other transport to transfer us as coaches had had to leave, so ended up being stuck in airport for about 3 hours total, with not even offer of a drink. Considering there were young children, I found this a bit ignorant of them. We all received our luggage about 25 hours later. Then to top it all off for our return journey we had a 6 1/2 hour delay. We were not given much info about what was happening. The screens weren't even showing that there was a delay. Nobody around to ask after we had received vouchers for meal. We were given a free one of their rubbish meals as if that made up for things, on the plane. Didn't even have any snacks or drinks to buy, as they'd had to do a quick turnaround. This airline should be renamed WORST CHOICE!
Date of Travel: Oct 2007 Flying from: Bristol Airport Flying to: Larnaca Airport Class: Charter/Package Recommended: Yes Submitted By: Mal Comments: We flew from Bristol Airport, never again. After checking in we then had to join a queue from the check in desk to the departure lounge. Once in the departure lounge, we were told to go to gate 2 then to gate 6 then to gate 2 then to gate 6, what a nightmare, all those people trying to change gates at one time.
Date of Travel: Oct 2007 Flying from: Manchester Airport Flying to: Bodrum Airport Class: Economy Recommended: No Submitted By: Grace Comments: The flights in both directions were on time. The food was edible though nothing to write home about.
Date of Travel: Sep 2007 Flying from: Faro Airport Flying to: Glasgow International Airport Class: Economy Recommended: No Submitted By: Ken Wallace Comments: In forty years of flying this is the worst airline I have ever flown with. The seat pitch could have been no more than 24 inches and the seats themselves were faulty. The plane, an elderly Boeing 757 was on its last legs with creaks and rattles all over. It is criminal that humans should be put in such vile, cramped conditions. The EU needs to legislate against it.
Date of Travel: Sep 2007 Flying from: London Gatwick Airport Flying to: Sharm El Sheikh Airport Class: Charter/Package Recommended: Yes Submitted By: BG Mendham Comments: My flight to Sharm el sheik was slightly delayed 15 mins. Service on board was very good despite the cramped conditions for the cabin crew. The leg room was extremely poor for a 5 hour flight and eating the in flight meal very difficult. Towards the end of the flight so many people were using the toilets that the crew had to shut them because the tanks were full. I think this was mainly because the gangway became too congested for the cabin crew too operate efficiently. Overall good flight very poor leg room good cabin service.
Date of Travel: Sep 2007 Flying from: Manchester Airport Flying to: Male International Airport Class: Charter/Package Recommended: No Submitted By: Melissa Comments: This aircraft was not suitable for long haul, only 5 smelly toilets to over 200 people. The flight was dirty. The food was the worst i have ever had.
Date of Travel: Sep 2007 Flying from: Birmingham International Airport Flying to: Tenerife South Reina Sofia Airport Class: Charter/Package Recommended: Yes Submitted By: Jackie Comments: We have travelled with First Choice Airways on a number of occasions and have no real complaints at all, as ever, the food quality on airlines tends to be poor-ish, but that said it is edible, hot, and it's better than nothing. Being tall we find most airlines lacking in legroom unless of course you pay for the extra legroom. We have used and recommended First Choice quite a few times.
Date of Travel: Sep 2007 Flying from: London Gatwick Airport Flying to: Kos International Airport Class: Charter/Package Recommended: Yes Submitted By: B W Hasted Comments: We booked flight 3 days before departure for a very good price £40 each less than we had paid for same flights with Excel 2 weeks before . Good fight out (yes leg room is minimal but you come to expect this with charter flights you get what you pay for. The only complaint was the fact that yet again we had to wait on tarmac because there were no steps or coaches available this was not First Choice's fault and can only praise the cabin crew for keeping us informed as to the problem. Will fly again if the price is right.
Date of Travel: Sep 2007 Flying from: Kos International Airport Flying to: London Gatwick Airport Class: Economy Recommended: No Submitted By: M Passerini Comments: Coming Back from Kos to Gatwick we found seat dirty and very small/cramped legroom. Stewardess can accept Euros in Notes and give you change in Sterling. They do not accept Euros in coins. This is a business rule that I cannot understand in fact they lost my 3 Euros in coin for 2 bottle of water. First choice landing also was terrible. Never Again a Holiday with First choice.
Date of Travel: Aug 2007 Flying from: London Gatwick Airport Flying to: Malaga Airport Class: Charter/Package Recommended: Yes Submitted By: Sam Unwin Comments: Flight delayed for 9 Hours!!!!! Told We had a 3 hour delay which then stretched to 6 hours without ground staff even bothering to tell anyone, we were told the aircraft was ready to go and all fixed but my mum who works for first choice was told by the captain that the plane was still seriously broken and that the cabin crew might have to go home! So eventually we were offloaded off of this aircraft and delayed for a further 3 hours until a spare plane from Mahon came in. This wasn't first choice airways fault at all so they are not to blame. Ground staff e.g. Swiss port and baa are the ones that should be punished!
Date of Travel: Aug 2007 Flying from: Birmingham International Airport Flying to: Sharm El Sheikh Airport Class: Charter/Package Recommended: Yes Submitted By: Mrs Thomas Comments: Departed Birmingham Airport around 30 late. Traveled with a disabled child and was taken onto airside before all other passengers only to be met with a delay waiting for the correct transport to take us other to the aircraft, so eventually we were last on. Sat in row 2 right at front. Toilets so tiny, baby changing facilities but baby must be tiny to fit on pull down table. Return journey delayed from Sharm el sheikh departure boards said boarding then changed to departed, no explanation and no staff available to tell you anything.
Date of Travel: Aug 2007 Flying from: Taba International Airport Flying to: London Gatwick Airport Class: Economy Recommended: No Submitted By: John Comments: One hour delay. Cabin at first cold enough for frost bite despite many passengers complaining and after a few 'Comfort Packs' at £5 being sold the cabin suddenly got warmer. Funny that! Then unbearably hot for most of the way home. Leg room was awful I felt cramped and confined. Give me Easy Jet any day, far more comfort. Despite paying £15 for a meal which we couldn't eat as the heat, by then had made my daughter and I feel quite unwell asked for squash to drink and was told by the attendant that squash was for the children only and she couldn't (or wouldn't) serve it to us. I ask you! After my wife remonstrating with the attendant we were reluctantly treated to half a cup of squash. Oh and in case you're wondering, they ran out of water! They also don't seem to be able to tell the difference between night and day flights as this, being a night flight landing at 02:00h did not dim the cabin lights at all (apart from landing), ah yes, those comfort packs had eye shades. They kept the PA announcements going about duty free sales etc. Overall very disappointed.
Date of Travel: Aug 2007 Flying from: Ibiza Airport Flying to: London Gatwick Airport Class: Premium Economy Recommended: No Submitted By: S Mason Comments: 26 hour delay with extremely poor information/communication. Desperately inadequate customer care including:
Date of Travel: Aug 2007 Flying from: London Gatwick Airport Flying to: Antalya International Airport Class: Charter/Package Recommended: No Submitted By: Not Specified Comments: Boarded ok at Gatwick then sat on the tarmac for 1 1/2 hours - no complimentary drinks or snacks given to us although the staff were seen to be eating and drinking to their hearts content. Flight back was on time but freezing and everyone complained about the cold and the seats being about the most uncomfortable you could possibly have. Have flown with FCA before as a single mum with children and they were quite happy to separate us (my children were very young) and have not forgotten this other airlines make sure children and parents are together. Would not recommend this airline.
Date of Travel: Aug 2007 Flying from: London Gatwick Airport Flying to: Antalya Airport Class: Charter/Package Recommended: No Submitted By: Not Specified Comments: Boarded ok at Gatwick then sat on the tarmac for 1 1/2 hours - no complimentary drinks or snacks given to us although the staff were seen to be eating and drinking to their hearts content. Flight back was on time but freezing and everyone complained about the cold and the seats being about the most uncomfortable you could possibly have. Have flown with FCA before as a single mum with children and they were quite happy to separate us (my children were very young) and have not forgotten this other airlines make sure children and parents are together. Would not recommend this airline.
Date of Travel: Aug 2007 Flying from: London Gatwick Airport Flying to: Taba International Airport Class: Economy Recommended: Yes Submitted By: Dj Comments: We where flying to Taba airport but we had a 2 hour delay and they didn't offer us anything only said sorry. Anyway on the 7th of august we were flying to Taba and our flight was 13:40 then we had a delay to 14:05 then the flight got delayed until 15:40 and it didn't even takeoff until 16:15. Gatwick did not tell us we had to look on the flight boards and do you think they should tell us. Anyway and First Choice didn't offer us anything and we were sat in the airport for 6 and a bits hours. So basically we lost a day of our holiday.
Date of Travel: Aug 2007 Flying from: London Gatwick Airport Flying to: Zakynthos Airport Class: Economy Recommended: Yes Submitted By: Carole Hills Comments: Just used First choice, for our recent holiday. we had no problems what so ever. The flights both ways were on time with no delays. Staff on both flights were also very cheerful considering they were kept very busy. We will definitely use again.
Date of Travel: Aug 2007 Flying from: Dublin Airport Flying to: Malaga Airport Class: Charter/Package Recommended: Yes Submitted By: Stephen Doyle Comments: Well my family were travailing from Dublin Airport to Malaga on the 5/09/07 with a departure time of 05:30. When we were boarding the Canadian Reg Boeing 757/200 C-GTTB. The Irish and British cabin crew welcomed us warmly on bout and were very helpful even though it was 05:30 in the morning. We left a wet Dublin on time with our American pilot telling us what runway we were taking of on. After take off and we reached our cruising altitude of 36000ft the cabin crew started there service which was amazing showing the newest sherk to the passengers. They started selling food and drinks and there products which were very good value. After the 2:55min flight we started our descent into Malaga. We landed 15 minutes early. After walking from the plane to the baggage hall the bags were already out and we were welcomed by First Choice Reps which directed us to our Bus. This was the best start to a holiday I had ever had.
Date of Travel: Jul 2007 Flying from: Birmingham International Airport Flying to: Lanzarote Airport Class: Charter/Package Recommended: Yes Submitted By: Jane Holyhead Comments: Flight departed on time from Birmingham, service on board was excellent, food yummy, which is unusual for airlines, arrived ontime in Lanzarote. On the return we left slightly earlier than expected and of course arrived home earlier. Couldn't fault them at all. A totally 1st class service from beginning to end.
Date of Travel: Jul 2007 Flying from: London Gatwick Airport Flying to: Kos International Airport Class: Charter/Package Recommended: No Submitted By: K Webb Comments: Our destination was Kos but due to diverse weather conditions we had to land at Rhodes for the night. We were left on Rhodes airport with no refreshments despite these being available on the aeroplane but the airline did not have to offer us refreshments until after 4 hours had passed by! We were transferred to a hotel for the night eventually & after 3 x hours sleep, we were told there was no connecting flight to Kos & we had to travel the remaining part of the journey by ferry which took 4 x hours for the crossing. This took in all a further 8 hours travelling in total, with our suitcases for a family of 4 (2 x children, 1 in a buggy!!!) When we complained, we were offered no compensation & missed 24 hours of our holiday. We had booked a 5* all-inc holiday, but were offered £0 for the inconvenience/extra costs we incurred. Would definitely not book with this company again. The outward travel & 1st day of the holiday really was a day from hell!
Date of Travel: Jul 2007 Flying from: Reus Airport Flying to: London Stansted Airport Class: Charter/Package Recommended: No Submitted By: Terry Boldick Comments: Flight was 7 hours late. Was told of 6 hour delay at check-in. This was known before we departed hotel but we were taken to the airport anyway. Reus is a small airport without the facilities to cope with an aircraft full of passengers. No information on passenger rights provided. No phone call. Taken out of airport for lunch after 3 hours without any food or drinks provided. When contacting customer services about compensation for delayed flight (in accordance with EU regs) they ignore emails and letters. Unfortunately I had booked another holiday with this lot before I experienced this nightmare - but never again! Steer clear of First Choice holidays and airways.
Date of Travel: Jun 2007 Flying from: Bristol Airport Flying to: Sharm El Sheikh Airport Class: Charter/Package Recommended: Yes Submitted By: Neil Howells Comments: We booked extra legroom seats on both outward and return flights at a cost of £60. On the outward flight the temperature by the doors was absolutely freezing. Despite asking the crew to do something about this, the heat was not put on until 10 minutes before landing. My wife was so cold she was nearly in tears. We even asked the crew for a blanket, only to be told it would cost £5 for a comfort pack!!
Date of Travel: Jun 2007 Flying from: Manchester Airport Flying to: Dalaman Airport Class: Premium Economy Recommended: No Submitted By: Bernadette Rumney Comments: I have traveled with first choice several times. Up until now I felt they were pleasant, professional and value for money. My feelings have now somewhat changed. There was no welcome smile or greeting, In fact quite the opposite. We were made to feel like an inconvenience. One air hostess in particular, walked around as if sucking a lemon. When my mum asked a simple question, she was 'tutted' at. My mum was very upset by her rudeness. All smiles when trying to sell scratch cards, blankets and pillows etc. I feel they are just money making scams now.
Date of Travel: Jun 2007 Flying from: Glasgow International Airport Flying to: Bodrum Airport Class: Low Cost Seat Recommended: Yes Submitted By: Morgan Crawford Comments: I traveled with First Choice Airways as it was part of my holiday package. I was very pleased with the pilot and the flight attendants A.K.A sky girls, air hostesses, stewardesses or stewards. The service by the flight attendants going to Bodrum Airport was good but a bit slow. Maybe this is a good thing but it doesn't feel like that if you're about 40 rows down, as the work from the back to the front. The reason I put zero (0) for food was just simply because we didn't apply for any.
Date of Travel: Jun 2007 Flying from: London Gatwick Airport Flying to: Mahon Airport Class: Economy Recommended: No Submitted By: Helen Comments: We traveled with first choice for the first and last time, talk about sardines; we are all average size and felt really squashed in. Food was awful both ways, and staff not very happy bunnies, on the way back they announced £2.50 for headsets and had the TV's on for 30 mins max. I have flown with many companies but will be the last time with first choice.
Date of Travel: Jun 2007 Flying from: Palma Mallorca Airport Flying to: East Midlands Airport Class: Economy Recommended: No Submitted By: Jane Martin Comments: Our flight FCA 3625 was scheduled to depart Palma at 13.35 Sat 23rd June. Due to a tech fault in UK, we finally departed at 6.30pm Sun 24th June. In fact ALL First Choice flights from Palma that day were delayed.
Date of Travel: Jun 2007 Flying from: Manchester Airport Flying to: Cancun Airport Class: First Class Recommended: Yes Submitted By: Stuart Comments: Traveled in Star Class premier from Manchester to Cancun return. The leg room was excellent and the entertainment was very good with up to date movies and a number of computer games which where excellent. The food was served on crockery and was very good and the crew on board where happy and helpful. The flight time was supposed to be 10 hrs 30 mins each way however on the return flight the flight time was only 8 hours 15 mins. Both flights left on time. Would definitely recommend star class premier.
Date of Travel: Jun 2007 Flying from: Palma Mallorca Airport Flying to: East Midlands Airport Class: Premium Economy Recommended: No Submitted By: Phil Morris Comments: We too were passengers on flight FCA 3625 from Palma Mallorca to East Midlands airport on 23-24 June 2007.
Date of Travel: Jun 2007 Flying from: Manchester Airport Flying to: Margarita Porlamar Airport Class: First Class Recommended: Yes Submitted By: Amanda and Ian Thompson Comments: We flew on 25th June with FCA to Porlamar, Margarita for our wedding, we found the service to be second to none. No delays and the free drinks started with pink champagne when we had barely sat down. The seats were lovely and wide and loads of room for our legs. Great choice of films, free headphones, meals were lovely, choice of 2 meals and four courses. Air Stewards/esses were great on the way out (although on the way back you could have slapped their faces with a wet kipper!!!) and could not do enough for you. It was the captain's birthday so it was a happy birthday flight!!!!!!
Date of Travel: May 2007 Flying from: Manchester Airport Flying to: Almeria Airport Class: Charter/Package Recommended: Yes Submitted By: J Bastow Comments: Arrived Manchester airport a full 2 hours 30 minutes before take off but queuing system was chaotic, put in 3 different queues no clear directions regarding check in, if possible check in online.
Date of Travel: May 2007 Flying from: Glasgow International Airport Flying to: Dalaman Airport Class: Economy Recommended: Yes Submitted By: Mrs A Gilmour Comments: We had a fantastic flight departing from Glasgow and also on our return. The air crew were excellent very pleasant and helpful, and friendly. The aircraft seat space was a bit tight, but we have been on worse. However on the return flight, the exit door seats were empty and we asked a member of the flight crew if we could maybe move to those seats, she agreed, which was bliss with all that extra leg room. We will definitely fly with First Choice again. 100% quality service.
Date of Travel: May 2007 Flying from: Manchester Airport Flying to: Gran Canaria Las Palmas Airport Class: Economy Recommended: Yes Submitted By: Matt Comments: Arrived a bit early at the airport but was still able to check in, which I thought was great instead of hanging around the check in desks.
Date of Travel: May 2007 Flying from: Birmingham International Airport Flying to: Dalaman Airport Class: Economy Recommended: Yes Submitted By: Mr W Gummage Comments: The flight it self was not too bad, the only problem I encountered, upon booking our holiday I requested children's meals for 3 of the children in our party. When the meals arrived the children where given adult meals (which they did not eat), I asked the hostess why they had adult meals, the answer was no child meals have been put on the plane then she walked off. I had ordered children's meals for a reason.........
Date of Travel: May 2007 Flying from: Manchester Airport Flying to: Varna International Airport Class: Charter/Package Recommended: No Submitted By: Peter Bat Comments: My comments are so much about the aircraft, but more directed at the facilities.
Date of Travel: May 2007 Flying from: Birmingham International Airport Flying to: Bodrum Airport Class: Economy Recommended: No Submitted By: Mark Pritchard Comments: Flight FCA780 on 7th may.
Date of Travel: May 2007 Flying from: Manchester Airport Flying to: Montego Bay Airport Class: Charter/Package Recommended: Yes Submitted By: Brian Hawe Comments: Both outward and return flights left on time.
Date of Travel: May 2007 Flying from: London Luton Airport Flying to: Mahon Airport Class: Charter/Package Recommended: Yes Submitted By: Jo Comments: Flight was on time. My husband is 6ft 7 and was immediately offered an extra leg-room seat on boarding the aircraft. We didn't order this but were very grateful!
Date of Travel: Mar 2007 Flying from: Goa International Airport Flying to: London Gatwick Airport Class: Economy Recommended: Yes Submitted By: Russell Barr Comments: We took off from Goa on time, nice flight, we booked with First Choice because of the extra legroom in economy, and we were not disappointed, the food was good, overall, First Choice put most of the scheduled airlines that I have flown with to shame.
Date of Travel: Mar 2007 Flying from: Lanzarote Airport Flying to: Manchester Airport Class: Charter/Package Recommended: No Submitted By: Colin Beecham Comments: After traveling with 1st choice 4 times in the last 3 years we were somewhat dismayed. (I think this would be the last) we checked in with 2 cases which had a combined weight of 48 kgs, 8 kilos over. We had to pay an excess of 64 euros I mentioned that we had no hand luggage which we were allowed 5 kilos each. If we had the extra 10 kilos as hand luggage we would not have had to pay the excess. This bit I did not understand. It was going on the same plane. We left Manchester airport with 2 kilos extra but did not get charged any excess. But our outbound flight was fully booked and empty seats, where as the inbound flight had 2 empty seats. So I think they were recuperating some extra money for the empty seats. Would the plane and its passengers be a lot safer if the load was in the hold and not in the overhead compartments?
Date of Travel: Feb 2007 Flying from: Birmingham International Airport Flying to: Tenerife South Reina Sofia Airport Class: Charter/Package Recommended: Yes Submitted By: Marian Ashfield Comments: Flying with first choice was ok, the seats were comfortable, not much room, even though my legs are short. I slept for most of the flight, so I don't really remember much. I was very warm and cosy which is unusual. Usually I find I'm cold on the plane.
Date of Travel: Feb 2007 Flying from: London Gatwick Airport Flying to: Monastir Airport Class: Economy Recommended: Yes Submitted By: Mike Houlden Comments: Apart from one American airline some 20 years ago, I have never come across such a helpful company as First Choice. I have walking difficulties, although I can walk short distances with the aid of a stick, and this airline could not have been more helpful.
Date of Travel: Feb 2007 Flying from: London Gatwick Airport Flying to: Monastir Airport Class: Economy Recommended: Yes Submitted By: Mike Houlden Comments: Being disabled, I have nothing but praise for the way I was treated.
Date of Travel: Dec 2006 Flying from: London Stansted Airport Flying to: Paphos International Airport Class: Low Cost Seat Recommended: Yes Submitted By: Miss C Jones Comments: I am only 5foot 2 inches and I was squashed beyond belief my knees touched the seat in front my poor partner is 6foot 2 inches and had cramp most of the flight.
Date of Travel: Dec 2006 Flying from: Manchester Airport Flying to: Monastir Airport Class: Charter/Package Recommended: Yes Submitted By: Not Specified Comments: The aircraft was not cleaned very well from the previous flight, there were hardly any duty free products left and so we did not get our allowance.
Date of Travel: Dec 2006 Flying from: Birmingham International Airport Flying to: Lanzarote Airport Class: Charter/Package Recommended: No Submitted By: Max Perrin Comments: Flight was delayed on both legs 30 mins outbound and 1.5 hrs in bound. Flight Attendants very apologetic and friendly.
Date of Travel: Oct 2006 Flying from: Naples Capodichno Airport Flying to: Manchester Airport Class: Charter/Package Recommended: No Submitted By: Martyn James Comments: First Choice - Third rate! FCA 2547 Naples to Manchester on Saturday 7th Oct 06 (also applies in part to FCA 2546 MAN to NAP). It should have been Friday the 6th but we were subjected to a 6 hour delay.
Date of Travel: Oct 2006 Flying from: London Gatwick Airport Flying to: Heraklion Airport Class: Charter/Package Recommended: Yes Submitted By: Mark Arnold Comments: They are what they are really aren't they. Booked a cheap last minute holiday so value-wise I can't complain as I couldn't have got to Crete any cheaper.
Date of Travel: Oct 2006 Flying from: London Gatwick Airport Flying to: Dalaman Airport Class: Economy Recommended: No Submitted By: Simon Davies Comments: I fly frequently, and I can honestly say I have never flown on a carrier with so little seat space. There was barely enough room between rows to even stand, let alone someone over 6' sit without knees wedged in place against the seat in front.
Date of Travel: Sep 2006 Flying from: London Gatwick Airport Flying to: Sharm El Sheikh Airport Class: Charter/Package Recommended: Yes Submitted By: Pauline Comments: Gatwick check-in staff not very 'people' friendly - but most are not these days (when was the last time you saw one who smiled?). We were late getting to the airport (accident on M25) and, once through security, had to go straight to the boarding gate; on arrival there, we asked if we had time to get a coffee (having had nothing to drink for over 5 hours) and were told (by another non-friendly member of staff) that drinks were not permitted in the waiting lounge so we should not get one - only to see other people coming in well after us (as we had well over half-an-hour in there) bring in drinks - we were not happy!!
Date of Travel: Sep 2006 Flying from: London Stansted Airport Flying to: Bodrum Airport Class: Charter/Package Recommended: No Submitted By: Ron Miller Comments: Having flown long-haul with FCA in February 2006, we were delighted with the good leg-room and expected similar on this short-haul flight. How wrong can you be? We now have a great respect for sardines that must be more comfortable than we were in this cramped and overfull aircraft. Come on, FCA - treat your passengers to a little bit more leg-room and bring to an end the misery of having one's knees under one's chin.
Date of Travel: Aug 2006 Flying from: London Gatwick Airport Flying to: Rhodes Diagoras Airport Class: Economy Recommended: No Submitted By: Ben Cooper Comments: Do not believe the recent adverts - this is not a top company. Every low-cost airline, treat the customers like cattle scenario you can imagine - they do it, right down to the scratch cards!
Date of Travel: Aug 2006 Flying from: East Midlands Airport Flying to: Paphos International Airport Class: Charter/Package Recommended: No Submitted By: S Cleaver Comments: Delayed for 20 hours on the way out due to mechanical failure on plane. There was no rep at airport- no information. We did get meal vouchers after the correct number of hours and taken to a hotel overnight (information from airport not First Choice) but the delay still cost us a lot of personal money at airport. They did not have the child meal we'd paid for on-board (on either out or inbound flight) we had to buy a blanket, pillow and earphones (and after a 20 hour delay you want them!) - Staff were friendly but were too busy selling lottery tickets to serve drinks. A hellish nightmare I never want to repeat.
Date of Travel: Aug 2006 Flying from: Manchester Airport Flying to: Sanford International Airport Class: Charter/Package Recommended: No Submitted By: Lynn Martin Comments: Flight fca034 on 25-aug 06,we were due fly from Manchester on first choice to Sanford on their new standard in long haul flying their advertising states 33"legroom 7"personal headrest TVs we received none of these!
Date of Travel: Aug 2006 Flying from: London Gatwick Airport Flying to: Cancun Airport Class: First Class Recommended: Yes Submitted By: Scott Pepé Comments: I flew to Cancun a few years back with Thomsonfly. Let me tell you that, from start to Finish First Choice Airways were brilliant. Arriving at Check in hours early, I was amazed to see 4 check in desks available to our flight, meaning short queuing times. We decided to upgrade to Star Class Premier - what a bargain, we got air filled leather seats 9" colour TV's complimentary beverages and all topped off with a brilliant and witty crew. Our Flight actually left LGW 30 minutes early. This airline is so many levels above competing charter airlines. Thanks FCA you really are First Choice for long - haul Charter!
Date of Travel: Jul 2006 Flying from: Bodrum Airport Flying to: Manchester Airport Class: Charter/Package Recommended: Yes Submitted By: C Ashworth Comments: The flight was delayed due to coming in late from previous flight. Once on board the leg room was the usual charter standard. The crew were very jolly but over use of the PA system was very annoying. If you had not pre-purchased a meal they offered them on board for £6 as they had some left over. They do not carry any blankets or pillows so take your own! As with other charters they are very keen to sell, sell, sell! Average but ok for short flight.
Date of Travel: Jul 2006 Flying from: London Gatwick Airport Flying to: Larnaca Airport Class: Economy Recommended: Yes Submitted By: Mr R Parsons Comments: We arrived at Gatwick at 6.15 am our flight was due to board at 8.30am .when we boarded only a few minutes delay we were greeted by the friendly staff and had no hassle with our seating arrangements.
Date of Travel: May 2006 Flying from: Manchester Airport Flying to: Dalaman Airport Class: Charter/Package Recommended: No Submitted By: Carol Ronsfield Comments: Very disappointed, coming back there was a 10 hour delay. We was sent to a 5 star hotel, which was very nice, for 5 hours, then told the plane was delayed a further 2 hours. Took us to the airport only to be handed a letter to say it was delayed a further 3 hours. By then nobody had any sleep, and us being in our sixties, we didn't feel too good. The point is the reps knew 4 hours before we got there that information, they could have let us stay longer. Some people had been at the airport for 10 hours. We think it was disgusting how the reps went about it. We had a lovely holiday that took it away.
Date of Travel: Mar 2006 Flying from: London Gatwick Airport Flying to: Sanford International Airport Class: Economy Recommended: Yes Submitted By: Sam Unwin Comments: Very Good Flight First Leg, Only 20 mins Late Due to Water Problems. Food Great Chose Chicken Instead Of Beef Stew. Seats Comfy but surprisingly not a lot of legroom for a Boeing 767!
Date of Travel: Feb 2006 Flying from: London Gatwick Airport Flying to: Tenerife South Reina Sofia Airport Class: Economy Recommended: Yes Submitted By: Brenda Russell Comments: I cannot understand why so many people moan about first choice airline. I was so worried after reading all the reviews, but have to say that everything was excellent both going out and coming back. Check in at Gatwick North was so efficient, and no problems. The seats were comfortable and TV programmes good. I had pre booked a meal, which was fine. The same service coming back. Infact I felt very reassured on return journey, as I was seated next to an ex charter airline pilot, who, if had flown with FCA many times - what do people expect for a cheap flight - all the first class items without paying for it You gets what you pays for, and in this case, it was well worth it. Have booked my flight with FCA again in Feb.2007 that’s how pleased I was.
Date of Travel: Dec 2005 Flying from: Birmingham International Airport Flying to: Lanzarote Airport Class: Economy Recommended: No Submitted By: Helen Cockerill Comments: Booked flights 18 months in advance as going away over Xmas and New Year, then less than 2 weeks before departure had a phone call telling us flight cancelled will have to travel from another airport or cancel our holiday, with 5 of us traveling with 5 suitcases, this was impossible to fit into our car. The staff was very unhelpful, and offered no compensation or help with getting to the airport. On trying to find out why the flight was cancelled, it appeared that this Birmingham flight never even existed!!!!!
Date of Travel: Sep 2005 Flying from: Belfast International Airport Flying to: Fuerteventura Airport Class: Charter/Package Recommended: Yes Submitted By: Andre Comments: We flew with first choice and found them great with the children. They where very helpful on the home bound flight and even give us an extra row of seats for the children to lie down and sleep which was great. All flights on time.
