Date of Travel: Oct 2007 Flying from: London Heathrow Airport Flying to: John F. Kennedy International Airport Class: Business Recommended: Yes Submitted By: JC Comments: Flew AA 107 LHR to JFK. Plane was 5 hours late. It was the "New" business class which is awesome and very comfortable !! The FA's were cool, not intrusive but not too present in the cabin which meant ringing for drinks. Food was ok Chicken wasn't so good and gave me bad gas (sorry 9B). But otherwise an excellent flight. Felt bad for the economy passengers. They ate and didn't see anyone as the crew came into the business cabin to chat !!
Date of Travel: Jun 2007 Flying from: Terrance B. Lettsome International Airport Flying to: Jacksonville International Airport Class: Economy Recommended: No Submitted By: Phil Comments: Our departure from Beef Island was delayed due to no inbound equipment. When our equipment arrived it was just behind the next scheduled flight. The next scheduled was loaded first and given the only AC cart, so we sat in our ATR72 in 90f sweating with no AC.
Date of Travel: Apr 2007 Flying from: Miami International Airport Flying to: Reno/Tahoe International Airport Class: Economy Recommended: No Submitted By: Mike Comments: American totally messed up our flight. We showed up at the airport at 6:00 am and were told that our flight had been cancelled, when actually it was delayed. So, they re-booked us on other flights involving a change from AA to US Airways. Somehow, although I got a receipt and boarding pass for the first leg of the rebooked flight, I did not have a reservation on the remaining two, and my wife's reservations didn't matter because they had oversold the flight anyway. So, we got stuck. Some of their agents were quite unhelpful and rude, as were some from US Airways. We're still waiting to get home. Buyer beware. My wife and I will never fly with them again, unless there truly is no other choice. What a poorly run company!
Date of Travel: Feb 2007 Flying from: London Heathrow Airport Flying to: John F. Kennedy International Airport Class: Economy Recommended: No Submitted By: Max Perrin Comments: We flew from Heathrow to JFK on the AA 107, very pleasant and we were able to get sleep. Flight landed early and luggage was received promptly.
Date of Travel: Dec 2006 Flying from: Manchester Airport Flying to: Boston Logan International Airport Class: Economy Recommended: Yes Submitted By: Fran Shield Comments: Paid £248 for flight to New York via Boston. Outbound flight was great, loads of empty seats. Flight attendants encouraged us to take up rows of three and lie down. Seat pitch was good on plane 747-300 anyhow. Food was fine, FA's brought round snack boxes if requested. Plenty of soft drinks. Alcoholic drinks $5 each which was good.
Date of Travel: Dec 2006 Flying from: Miami International Airport Flying to: Juan Santamaria International Class: Economy Recommended: Yes Submitted By: Not Specified Comments: I am a frequent flyer with AA (Executive Platinum).
Both flights (MIA-San Jose-Mia) were bad, the aircraft (A300) was very dirty, broken seats, sound system did not work, in both flights one of the lavatories did not work.
I am use to flight the BOS-LHR route, very different experience.
AA needs to improve the service in this route, I have used Continental before and it was much better.
Date of Travel: Sep 2006 Flying from: London Gatwick Airport Flying to: Dallas Fort Worth Airport Class: Economy Recommended: Yes Submitted By: Terry harding Comments: Outward travel was on a 767-300 - Good window seat and aisle seat for wife. Good security measures before boarding, meals fine although the last one (pizza snack could have been served about 45 minutes earlier.
Date of Travel: Jul 2004 Flying from: London Gatwick Airport Flying to: Dallas Fort Worth Airport Class: Economy Recommended: Yes Submitted By: Geoff Ashden Comments: Comfortable seats, good leg room, surly flight attendants.
