Date of Travel: May 2007 Flying from: Plymouth City Airport Flying to: London Gatwick Airport Class: Economy Recommended: Yes Submitted By: Mike Sargeant Comments: My difficulties highlight a problem with small budget airlines. If the plane has a technical breakdown, they have no standby aircraft. My partner and I were due to fly from Plymouth to Gatwick, a journey time of about 1hr 45mins as the plane goes via Newquay.
Date of Travel: Jun 2006 Flying from: Newquay Cornwall International Airport Flying to: London Gatwick Airport Class: Economy Recommended: Yes Submitted By: David Fitz Comments: This is the friendliest airline that I have ever traveled on. The staff are friendly, helpful and always have a "nothing is too much trouble" attitude. You have to buy refreshments, but as their flights are only short this doesn't matter. Their timekeeping is also excellent. Their leather upholstery and spacious, roomy seats are definitely 10/10 for comfort. All in all, maybe some of the other airlines should take a leaf out of Air Southwest's book!
